Emerald + Ivy logo
Emerald + Ivy logo

All articles

Price Drop PolicyUpdated 2 years ago

WHAT CAN I DO WHEN I PURCHASE AN ITEM AND THE PRICE DROPS SHORTLY AFTER?


The first thing to do is email our customer service team at [email protected].

  • Be sure to include:

    • Order number

    • The name of the item that recently dropped in price.


If the price drop is within 3 days of purchasing the item, we will issue you a store credit for the difference. Here is an equation for reference:

Equation (Item was $25.00 and dropped to $19.95):
$25.00 (total) - $19.95 (new price after price drop)= $5.05 (store credit added to your account)

*E+ I reserves the right to alter and modify the price drop policy at any time.

Was this article helpful?
Yes
No