Which E+ I Vendors have Lifetime Warranties?Updated 2 years ago

Which E+ I Vendors have Lifetime Warranties?

Our current list is:

• Beck Bags

• French Kande

• Melania Clara

What is my next step if my item was damaged/defective?

If you received a damaged/defective product, or if your item broke/tore after an amount of time then please email our Customer Service team at [email protected].

In your email please include:

• A short description of the issue 

• The order number

• The items name

• Some pictures of the damage/defect

What happens once I email Customer Service this information?

• Our team will reach out to the vendor on your behalf.

• Once the vendor approves the claim, the customer will receive:

  • A replacement of the product (pending availability).

  • A refund of the original purchase amount (only if the item is out of stock).

• Refunds for items covered by the vendor’s warranty are not restricted by our Return Policy or Damaged/Defective Item Policy.

  • Items not covered by the vendors listed above will not be eligible for refunds outside of the Return Policy or Damaged/Defective Item Policy parameters.

• Further information and steps will be provided in our email to the customer, and will be tailored to the customer’s needs.

*E+I reserves the right to alter our lifetime warranty list of vendors and policies at any time.